FAQ

A platform for booking event services. Hosts find and message venues, caterers, photographers, entertainers and more, then book them by paying through Hire & Host. We hold the payment in escrow until the event is done, and the service itself is agreed between you and the provider.

Yes. Once you and the provider have agreed on the package, date and details, you confirm the booking by paying the package price, plus any taxes that apply, through Hire & Host. We hold the payment in escrow and release it to the provider one to two days after your event, if there’s no dispute: sooner if you approve the service, otherwise once the day after the event has passed. Never pay a provider directly: money paid outside the site isn’t protected.

Yes. Creating an account, searching and messaging cost nothing, and when you book you pay the package price with no added fee. Hire & Host earns a commission from the provider.

Hire & Host is run by Gigebyte Digital, OPC, a one person corporation in the Philippines. You can reach us at [email protected].

Log in, open a package and tap Message Provider to send them your event details, or use the contact number and email shown on the package page. Replies arrive in Messages.

Provider details are shown to hosts who are logged in. Create a free account or log in to see them.

Providers post their own package prices, and those are the prices they should charge you. If a provider gives you a different price, please report it to us right away at [email protected].

Availability isn’t guaranteed on the site. Message or call the provider to check your date and agree on the details, then confirm the booking by paying through Hire & Host.

Providers with a “Verified business” or “Verified freelancer” badge went through our verification process: a government ID and a selfie holding it, and for a business its registration and license too. We still encourage you to do your own due diligence before you hire: read the reviews, ask questions and get your agreement in writing.

If a provider cancels a booking you paid through Hire & Host, you get a full refund of what you paid. If you cancel, the refund follows the cancellation terms shown when you paid.

You have until the end of the day after your event to approve the service or raise a dispute from your booking. Raise a dispute and we keep holding the payment while we review both sides and decide whether to pay the provider, refund you in full or in part, or split it. If you approve, or the day passes without a dispute, the provider is paid one to two days after the event.

To keep everyone safe, phone numbers, emails and social media links may be hidden in messages. You can still reach the provider through the contact details on their package page.

Hosts who are logged in can review a package. Our team checks each review before it appears, and the provider can post a public reply.

Tap Become Service Provider and create your account with your business details. Then add your service areas and packages. Our team reviews your business before hosts can see it.

On My Business, tap Get Verified. A business sends its Certificate of Incorporation / Registration and its Business License / Tax Registration Certificate, then the owner’s government ID (front and back) and a selfie holding it. A freelancer sends the ID and the selfie. Our team checks them, and the result shows on the Get Verified page.

Changing your business name removes the badge until new documents are approved. Our team may also remove a badge after reviewing a report about your business.

When a live business changes its details or logo, our team reviews the changes before hosts see the business again.

Through Hire & Host, always: a booking is confirmed when the host pays the package price, plus any taxes that apply, on the site. We hold the payment in escrow and release it to you one to two days after the event, minus our commission and the other deductions, if there’s no dispute: sooner if the host approves the service, otherwise once the day after the event has passed. If the host raises a dispute, the payment is held until we decide it. Never ask a host to pay you directly.

Nothing to list your business. We take a commission on each booking, deducted from your payout. The rate is shown in your provider account and when you accept a booking.

We keep holding the payment and ask both of you for your account of what happened and any evidence. Then we decide whether the payment goes to you, is refunded to the host in full or in part, or is split.

Hosts start conversations about your packages. You can reply to every inquiry from the Messages tab.

Email [email protected] from the email address on your account and ask us to delete it. Deleting a provider account also removes the business, its packages, photos and verification documents.

Only authorized Hire & Host staff. The documents are stored privately, never shown on the site, and deleted when your business is removed from Hire & Host.

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